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Sign up for the e-learning platform

Related to third party software

Follow the steps below to sign up for the e-learning platform of MXSuite. Open the URL that you received from us to sign up for the e-learning platform. Check if the discounted course is selected and click Proceed. If you ever made an account with Teachab...

SPF record setting in DNS for SaaS customers

Related to third party software

If your MXSuite is hosted by Mastex Software, it could happen that emails sent from MXSuite are not received or marked as spam. Usually these emails are sent via the email server of Mastex Software. As this email server is not recognized as a valid email serve...

Synchronisation

The Synchronisation module ensures that all data entered onboard is synchronized to the office and vice versa.

Crewing

The module Crewing is used to keep track of all crew data. It can be used to make schedules, keep track of work and rest hours, ensure safe manning practices, and more.

How To Enable 2FA (Two Factor Authentication) ?

Administration

Authenticator Apps To secure access to MXSuite, two factor authentication can be enabled. Two factor authentication (2FA) is also known as multi-factor authentication (MFA), or one time password (OTP). It adds an additional layer of security to users' account...

Projects

The MXSuite Projects module helps you to get a grip on your projects like dry dockings and refits.

How do I change the order of my ships?

Fleetwide overview

Click on Ordering at the top right and select one of the ordering options. Click on Direction at the top right and select Ascending or Descending.

Highlights of releases

Video's with the highlights of recent MXSuite releases.

How do I get an overview of the expired certificates for the entire fleet?

Fleetwide overview

In the fleetwide overview, click on Certificate expiry. This generates an overview of the certificates as defined in the selected view. If multiple views have been configured, these can be selected using the view selector at the top right of the screen.

How do I know which maintenance activities to perform?

Summary

Click on Work list. MXSuite will display a list of maintenance tasks that need to be performed. The structure of this list depends on the view settings. The list of tasks can be printed in two ways. Click Print view to print the current view. Click Pri...

How do I know which orders to process?

Summary

Click on Orders to do. This overview displays purchase orders that require the current user to perform a certain action. The order can be finalized in this overview. Follow the steps below to process an order:  Double-click on the order to be processed. ...

How do I update the running hours?

Summary

To calculate maintenance tasks that are linked to running hours, you must first determine the running hour status of the running hour machines. Click on Counters. Click on Update. Enter the running hours per machine. Click on Save & close. On board, t...

How do I create a new running hours machine?

Summary

Click on Counters. Click on New... Fill in the details for the sub-counter. Under Parent, select the parent-counter for the sub-counter. Click on Save & close. Sub-counter behavior: There are multiple options to change the behavior of the sub-counters...

What is the status of my annual budget?

Summary

Click on Budget. Select the year of the budget you want to see. As soon as you click on a line, the selected budget is also visualized in a graph.

How do I see an overview of all document tasks?

Summary

Click on Tasks. In Tasks, an overview is displayed of all tasks that are linked to a document from the module Documents. Click on a task to view and edit the information. Document tasks are generally created in the module Documents, but they can also be crea...

How do I send a message to another user?

Summary

Click on Messenger. Click on New. Write your message. Select Location and user (if applicable). Click on Save & close.

How do I know which of my crew members' documents are about to expire?

Summary

Warnings not only give you an overview of the documents that are about to expire, it also provides additional information, such as birthdays and a list of people for whom the known qualifications do not correspond to the rank entered. Employee notificatio...

What does the fixed interval option do?

Assets Tasks

The fixed interval option can be selected when you create a: maintenance task. safety drill. The following table clarifies what this option does. A task or a drill has an interval of one month. No fixed interval Fixed interval Expiration...