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MXSuite V3 user manual
Frequent Asked Questions (FAQ)
MXSuite release notes
The MXSuite release notes can be opened here
Administration
Getting started
Tools are needed to manage your fleet properly. With a range of modules, MXSuite gives you the chance to optimize fleet management, from maintenance to certificates and from purchasing to crewing. Data is available at the click of the mouse and can be automati...
Related to third party software
FAQ related to the Windows operating system (OS), Internet Information Services (IIS), SQL Server, etc.
Related to MXSuite
FAQ related to MXSuite
Fleetwide overview
The fleetwide overview gives you information about the status of the various MXSuite modules for the entire fleet. The status of the different modules can be seen per ship in the status bar. Click on a bar to open the relevant module for the selected ship. Th...
Summary
This is the home screen that will appear when MXSuite is opened on the vessel.The module bar can be found to the left. The menu features are described in the next paragraphs.All modules can be opened from the side navigation.
Assets Tasks
The module Assets Tasks is designed to register all tasks. Tasks can be based on counters, like running hours or based on time intervals. As soon as a task is scheduled, it is added to the work list.
Assets general
In the Assets module a category list is used to categorize all equipment. Also all details of the assets and photo's can be saved per category.
Assets Parts
All parts can be registered in the module Assets Parts. The properties can be saved per part, along with the necessary order information. As MXSuite uses a central database, parts can easily be linked to various ships. The categorization ensures that parts are...
Certificates
The expiration date of certificates can be monitored and managed in the module Certificates. Certificates are subdivided into groups. Groups can be selected within the sidebar on the left.
Safety
In the module Safety you can view and plan the safety drills.
Purchase
The module Purchase allows you to process all purchases by and for ships in a central location and provides you with a clear overview of outstanding purchase orders. The module Purchase can be configured to meet the user's requirements. This chapter uses the ...
Documents
In the module Documents, documents can be easily managed and synchronised across the entire fleet to ensure that ships have instant access to accurate documentation. Documents can also be created based on a template, to ensure that all created documents follo...
FLGO
FLGO stands for Fuel, Lube and Gas Oil. By regularly entering the actual stock and all bunkered quantities, the module FLGO can calculate the consumption of each preferred period. This provides insight into consumption and costs.
Reports
The module Reports accurately displays all database information. This gives users the opportunity to view the information they need and add them to a report. MXSuite contains several default reports. You can also add your own reports to this module. Reports c...
Synchronisation
The Synchronisation module ensures that all data entered onboard is synchronized to the office and vice versa.
Crewing
The module Crewing is used to keep track of all crew data. It can be used to make schedules, keep track of work and rest hours, ensure safe manning practices, and more.
Projects
The MXSuite Projects module helps you to get a grip on your projects like dry dockings and refits.
Highlights of releases
Video's with the highlights of recent MXSuite releases.
API interface
The application programming interface (API) is used to make a connection between MXSuite and other software.
Data import via Excel
MXSuite Excel Import – Export
In this chapter you can find technical details on preparing an import per module.
SQL Server optimization
How do I set my password policy?
Go to Administration > Users > Settings Enable the tickbox for Password strength Configure your password strength Fill in the minimum length of a password. Recommended is a minimum of 8 characters. Configure the policy of character types: Lower case...
How do I create a new user?
Go to Administration > Users. Click New... Fill in all required fields Click on Save & close. - The generated password should comply the rules as configured in Administration > Users > Settings.- Select the user groups for the newly created user.- Sele...
How to copy a user to a new user
To create a new user with similar user rights as another existing user go to Administration > Users. Find the user you would like to copy (whose access you want to mirror) Right-mouse click on the user and select the option “Copy” to open the Copy User win...
How to reset a password for a user
Go to Administration > Users Double-click on the user name to open the User Details window. Select the checkbox Change Password Create a default password that meets all the requirements Select the checkbox User must change password at next login so that ...
System requirements
To be able to use MXSuite, your system must meet the following minimum requirements. Component Minimal requirements CPU x64 Processor 1.4GHz. AMD Opteron, AMD Athlon 64, Intel Xeon with Intel EM64T support, Intel Pentium IV with EM64T support ...
Starting MXSuite for the first time
Open your browser and navigate to MXSuite. By default, this is http://localhost at the computer where MXSuite is installed. MXSuite opens with a login window: Select or type your username and enter your password. The standard password for the Administrato...
Activate MXSuite
After MXSuite is installed, you will be prompted to enter a registration number during the initial setup. Enter the registration number and click on Activate to activate the license. License data will be collected online from the MXSuite license server, after...
How do I change my MXSuite password?
Click on your username. Click on Change password. Enter your current (old) password and then enter your new password twice. Click on Save & close.
What do the colors mean?
In MXSuite, three main colors are used. These colors are often used in symbols or on part of the status bar. The colors indicate the status of the relevant item. A status bar indicates which percentage of items are red, orange or green. Color Mean...
Field types of custom attributes
At several places in MXSuite custom attributes are used to populate data. Each field type has its own behavior. Below is the overview with all field types and explanations. An example of a form with all field types: Type Description Image AU...
Update MXSuite V3 to a newer version
To update MXSuite V3 to the latest version available please follow the below steps. There is no need to create a backup of the database as the update does not affect the data in the database and cannot cause any loss. Check if there is a new version availa...
Custom Properties and Word merge
In MXSuite The fields that are available to merge to a Microsoft Word document, are defined in MXSuite. You can find these fields in: For the document module:Administration > Documents > Custom Properties For the crewing module:Administration > Crewing > ...
Installation of Internet Information Services (IIS)
To install IIS, at least the following components need to be selected: Extra add-ons Before MXSuite can be opened via your browser, the IIS add-on URL Rewrite must be installed at the IIS server. To check if URL Rewrite is installed, follow the below steps...
IIS MXSuite web redirect HTTP to HTTPS
Once the SSL certificate is installed, MXSuite remains accessible via a regular insecure HTTP connection. To connect securely, visitors must specify the https:// prefix manually when entering MXSuite’s address in their browsers. To force a secure connection, ...
Sign up for the e-learning platform
Follow the steps below to sign up for the e-learning platform of MXSuite. Open the URL that you received from us to sign up for the e-learning platform. Check if the discounted course is selected and click Proceed. If you ever made an account with Teachab...
SPF record setting in DNS for SaaS customers
If your MXSuite is hosted by Mastex Software, it could happen that emails sent from MXSuite are not received or marked as spam. Usually these emails are sent via the email server of Mastex Software. As this email server is not recognized as a valid email serve...
How To Enable 2FA (Two Factor Authentication) ?
Authenticator Apps To secure access to MXSuite, two factor authentication can be enabled. Two factor authentication (2FA) is also known as multi-factor authentication (MFA), or one time password (OTP). It adds an additional layer of security to users' account...
How do I change the order of my ships?
Click on Ordering at the top right and select one of the ordering options. Click on Direction at the top right and select Ascending or Descending.
How do I get an overview of the expired certificates for the entire fleet?
In the fleetwide overview, click on Certificate expiry. This generates an overview of the certificates as defined in the selected view. If multiple views have been configured, these can be selected using the view selector at the top right of the screen.
How do I know which maintenance activities to perform?
Click on Work list. MXSuite will display a list of maintenance tasks that need to be performed. The structure of this list depends on the view settings. The list of tasks can be printed in two ways. Click Print view to print the current view. Click Pri...