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System requirements
To be able to use MXSuite, your system must meet the following minimum requirements. Component Minimal requirements CPU x64 Processor 1.4GHz. AMD Opteron, AMD Athlon 64, Intel Xeon with Intel EM64T support, Intel Pentium IV with EM64T support ...
Starting MXSuite for the first time
Open your browser and navigate to MXSuite. By default, this is http://localhost at the computer where MXSuite is installed. MXSuite opens with a login window: Select or type your username and enter your password. The standard password for the Administrato...
Activate MXSuite
After MXSuite is installed, you will be prompted to enter a registration number during the initial setup. Enter the registration number and click on Activate to activate the license. License data will be collected online from the MXSuite license server, after...
How do I change my MXSuite password?
Click on your username. Click on Change password. Enter your current (old) password and then enter your new password twice. Click on Save & close.
What do the colors mean?
In MXSuite, three main colors are used. These colors are often used in symbols or on part of the status bar. The colors indicate the status of the relevant item. A status bar indicates which percentage of items are red, orange or green. Color Mean...
Field types of custom attributes
At several places in MXSuite custom attributes are used to populate data. Each field type has its own behavior. Below is the overview with all field types and explanations. An example of a form with all field types: Type Description Image AU...
Update MXSuite V3 to a newer version
To update MXSuite V3 to the latest version available please follow the below steps. There is no need to create a backup of the database as the update does not affect the data in the database and cannot cause any loss. Check if there is a new version availa...
Custom Properties and Word merge
In MXSuite The fields that are available to merge to a Microsoft Word document, are defined in MXSuite. You can find these fields in: For the document module:Administration > Documents > Custom Properties For the crewing module:Administration > Crewing > ...
Installation of Internet Information Services (IIS)
To install IIS, at least the following components need to be selected: Extra add-ons Before MXSuite can be opened via your browser, the IIS add-on URL Rewrite must be installed at the IIS server. To check if URL Rewrite is installed, follow the below steps...
IIS MXSuite web redirect HTTP to HTTPS
Once the SSL certificate is installed, MXSuite remains accessible via a regular insecure HTTP connection. To connect securely, visitors must specify the https:// prefix manually when entering MXSuite’s address in their browsers. To force a secure connection, ...
Sign up for the e-learning platform
Follow the steps below to sign up for the e-learning platform of MXSuite. Open the URL that you received from us to sign up for the e-learning platform. Check if the discounted course is selected and click Proceed. If you ever made an account with Teachab...
SPF record setting in DNS for SaaS customers
If your MXSuite is hosted by Mastex Software, it could happen that emails sent from MXSuite are not received or marked as spam. Usually these emails are sent via the email server of Mastex Software. As this email server is not recognized as a valid email serve...
How To Enable 2FA (Two Factor Authentication) ?
Authenticator Apps To secure access to MXSuite, two factor authentication can be enabled. Two factor authentication (2FA) is also known as multi-factor authentication (MFA), or one time password (OTP). It adds an additional layer of security to users' account...
How do I change the order of my ships?
Click on Ordering at the top right and select one of the ordering options. Click on Direction at the top right and select Ascending or Descending.
How do I get an overview of the expired certificates for the entire fleet?
In the fleetwide overview, click on Certificate expiry. This generates an overview of the certificates as defined in the selected view. If multiple views have been configured, these can be selected using the view selector at the top right of the screen.
How do I know which maintenance activities to perform?
Click on Work list. MXSuite will display a list of maintenance tasks that need to be performed. The structure of this list depends on the view settings. The list of tasks can be printed in two ways. Click Print view to print the current view. Click Pri...
How do I know which orders to process?
Click on Orders to do. This overview displays purchase orders that require the current user to perform a certain action. The order can be finalized in this overview. Follow the steps below to process an order: Double-click on the order to be processed. ...
How do I update the running hours?
To calculate maintenance tasks that are linked to running hours, you must first determine the running hour status of the running hour machines. Click on Counters. Click on Update. Enter the running hours per machine. Click on Save & close. On board, t...
How do I create a new running hours machine?
Click on Counters. Click on New... Fill in the details for the sub-counter. Under Parent, select the parent-counter for the sub-counter. Click on Save & close. Sub-counter behavior: There are multiple options to change the behavior of the sub-counters...
What is the status of my annual budget?
Click on Budget. Select the year of the budget you want to see. As soon as you click on a line, the selected budget is also visualized in a graph.